Union Post Acute Reviews

See what our patients and their families have to say

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Our residents and their loved ones share honest reviews that prove what sets our team and facility apart. Take a moment to read our Union Post Acute reviews to get a clearer picture of what to expect and learn about our advanced amenities and dedicated team. Browse our feedback or share your own story with us.

All Reviews

4.1

80 reviews

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Profile photo of Ronnie Frost
Ronnie Frost on Google
40 days ago

OK, well I just want to say It’s been a good place. I’ve enjoyed it. I’ve had a good stay. They really helped me a lot. Food been good and all I got good service and they’ve been real good to me.

Business response 40 days ago

Hi, Ronnie. Thank you for sharing your positive experience. We’re glad you had a great stay and appreciate the kind words about our team and services.
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Gregory Wieserman on Google
50 days ago

Business response 50 days ago

We are grateful for your five-star rating! Your trust in Union Post Acute means everything to us.
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Ronald Ohlsen on Google
56 days ago

They. Make everyone feel at home. Very friendly sweet employees. And the best communication from top to bottom. And I love Robin.

Business response 56 days ago

Thank you immensely for your kind words about our team making you feel at home and Robin.
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A Beavers on Google
3 months ago

My mom received excellent care and therapy services at Union Post Acute. This was my mom’s second time at the facility. The nursing staff were caring and attentive. My aunt has also been at the facility for respite care. My family highly recommends Union Post Acute.

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V Smith on Google
4 months ago

I would not recommend this establishment to anyone. The treatment my husband received his first few days there was very unacceptable.

Business response 4 months ago

Thank you for taking the time to share your experience. We’re sorry to hear that your recent visit wasn’t up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns. Please feel free to contact us directly at 864-427-0306 so we can discuss your experience further.
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Brooke Byrd on Google
8 months ago

Union Post Acute has such a welcoming, family-like atmosphere. From the moment you walk in, you can feel how much the staff truly care about the residents. There’s a warmth here that makes it feel more like home than a facility. The team goes above and beyond to make sure everyone feels included and cared for, and that kind of dedication really shows. It’s a wonderful community that I would highly recommend.

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John Thompson on Google
8 months ago

Whoever comes here they will be well treated the staff is own time and everybody’s friendly if you let them be friendly and that’s that’s what I like to say

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MIKE KOWALSKI on Google
9 months ago

I live here, not happy as my ex plopped me down. I’m in a wheelchair as my knee gives out constantly. I can stand for short periods of time. All I want is my own apt so I can get a large dog and a car. I originally wanted a german shep, but anything that size will suffice, male or female, I don’t care .

Profile photo of Leann Gault
Leann Gault on Google
10 months ago

My mom has been at Union Post Acute for 2 1/2 years and the staff has been wonderful!!! She has made friends and loves being there

Business response 10 months ago

Thank you so much for the wonderful review! We’re thrilled to hear that you are having a great experience. Your feedback means alot to us and helps us continue to provide the best service possible!
Profile photo of Charles Hardy
Charles Hardy on Google
10 months ago

They took really good care of my friends grandmother and she loves it there i would recomend them to everyone

Business response 10 months ago

Hi Charles Hardy, thank you for taking the time to leave a review for us at Union Post Acute. We’re happy we could meet your expectations!
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Rogene Moorman on Google
10 months ago

Business response 10 months ago

Hi Rogene Moorman, thank you for taking the time to leave a review for us at Union Post Acute. We’re happy we could meet your expectations!
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Katy Henderson on Google
10 months ago

Business response 10 months ago

Hi Katy Henderson, thank you for taking the time to leave a review for us at Union Post Acute. We’re happy we could meet your expectations!
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Kacie Gregory on Google
10 months ago

Business response 10 months ago

Thank you for your kind feedback! Thank you for the positive review! We appreciate the support.
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Sarah Bellew on Google
1 year ago

Being at UPA was a wondeeful experience. I was well taken care of. I can’t say thank you enough, as I am able to go home today!!

Business response 10 months ago

Thank you so much for the wonderful review! We’re thrilled to hear that you had a great experience! Your feedback means alot to us and helps us continue to provide the best service possible!
Profile photo of Sandra Brown
Sandra Brown on Google
2 years ago

Union Post Acute takes great care of their patients… especially Kiara. Therapy working with me has made me feel stronger and more independent. Also, a special shout out to two very special ladies who make me feel loved everyday .. Deb and Andrea in Activities. I know if I don’t straighten up when I go home, I will need rehab again, and they will be my first choice. Thanks to Ashley for getting me here .

Profile photo of Julia Young
Julia Young on Google
2 years ago

The nursing staff is wonderful that I have experienced. The care that is offered is like anywhere, sometimes great days and sometimes we have our days. Therapy group is definitely getting me stronger and pushing me on days that I don’t truly want to. And at the end of the day, I would still choose Union Post Acute for my rehab needs.

Profile photo of Regina
2 years ago

My first admission to this facility was in 2018. Since then I have chosen to come to Union Post Acute, with previous names obviously, an additional 4 times. As time passed, my family and I realized I would now need skilled care going forward. Living at UPA as a long term care resident has allowed me to see some really good people that don’t only come to work for a paycheck. Everyday is not picture perfect, but at the end of the day , I still call Union Post Acute HOME.

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Delores Neal on Google
2 years ago

Outpatient Therapy brought me further along in the recovery. Everyone was friendly and welcoming. Always looked forward to seeing them. Would recommend to anyone who needs Outpatient Therapy.

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Kathy Robinson on Google
2 years ago

A family friend was taken to this facility from the hospital. Apparently they are short staffed as in she laid in her on feces for several hours. She had pushed the button several times. This has happened more than once in her stay. No bottom sheets were placed on her bed for several days. When asked why, they didn’t have enough. She had to ask for her dinner one night, because they forgot her. No bath for 5 days. If you are short staffed, please don’t take on more than you can handle. Please think twice before you send your loved one here.

Profile photo of Billy Coggins
Billy Coggins on Google
2 years ago

My father has been here for 3 weeks. The care he has gotten here has been far superior to the facility he was at in Inman. Within 6 days the rehabilitation program had him using his hands and feet to move his wheel chair. They also had him pulling himself up to a standing position. The medical staff is attentive and informative. The cna’s are friendly and helpful. I recommend anyone who has to make the difficult decision to place a loved one in a facility for any reason (rehabilitation, assisted living or skilled nursing) please give Union Post Acute serious consideration

Profile photo of Tiffany Black
Tiffany Black on Google
3 years ago

I’m not at all pleased with the care my aunt received. I went in and found her soiled and her bed linens also soiled. She wasn’t encouraged to get out of bed for meals or activities. We were told she had a long term bed there only to be told the very next day that we needed to find another facility because she didn’t have a bed there and couldn’t come back there.

Business response 3 years ago

We would like the opportunity to address your comments. Please reach out to us at 800-366-1232 or careline@ProMedica.org when you have a chance. Thank you, and we look forward to hearing from you.
Profile photo of Joyce Crawford
Joyce Crawford on Google
3 years ago

I’m here because of necessity. I have been cared for and educated on the process to continue this taught care. I came broken and have been fulfilled and repaired. And lastly, I would choose Union for rehab everytime.

Business response 3 years ago

Thank you for the positive review! We work hard to provide the best quality of care.
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King Hill on Google
3 years ago

Everybody was professional, friendly, and helpful in the best way.

Business response 3 years ago

King, thank you for taking the time to leave us this positive review! Have a great day!
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David Gregory on Google
3 years ago

Appreciate everybody working with me and getting me to a point where I can return home.

Business response 3 years ago

David, we sincerely thank you for the positive review!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.