Union Post Acute Reviews

See what our patients and their families have to say

Read Recent Reviews

Our residents and their loved ones share honest reviews that prove what sets our team and facility apart. Take a moment to read our Union Post Acute reviews to get a clearer picture of what to expect and learn about our advanced amenities and dedicated team. Browse our feedback or share your own story with us.

All Reviews

4.0

85 reviews

5
4
3
2
1
Profile photo of Emily Crocker
Emily Crocker on Birdeye
10 days ago

We are so grateful to the Union Acute inpatient physical therapy team who cared for my dad after a recent fall. It was a difficult time for our family and we weren’t sure what the road ahead would look like. From the beginning, the therapists were patient, compassionate, and encouraging. They worked so hard with my dad, meeting him where he was each day and pushing him to get stronger and more confident, never giving up on him, even on the difficult days. Because of their dedication, hard work, and genuine care, my dad was able to gain enough strength and independence to return home. We will always be thankful for the people who helped get him there. Thank you for treating my dad with kindness, dignity, and compassion, and for giving our family hope during such a difficult time. You truly made a difference in his recovery and in all of our lives.

Business response 10 days ago

Hi, Emily. Thank you for sharing your positive experience. We are so glad your dad was able to regain his strength and return home, and we appreciate the kind words about his care. Moments like this remind us why we do what we do. Thank you for trusting us with your dad’s recovery — it truly means a great deal to our team.
Profile photo of Tracy Smith
Tracy Smith on Google
13 days ago

Business response 13 days ago

Hi Tracy, thank you for your review and for taking the time to share your experience with us. We appreciate the positive feedback and are glad you had a great experience. It means a lot to our team!
Profile photo of yallgottherightone
yallgottherightone on Birdeye
16 days ago

There needs to be accountability from everyone—from residents, to staff, to upper management. The current environment is unacceptable and needs serious improvement.

Business response 15 days ago

We are concerned to hear about your experience. We take all feedback seriously and are committed to addressing issues quickly. Providing compassionate, respectful care is our top priority, and we want every resident to feel safe and valued. We would appreciate the opportunity to speak with you directly. Please contact us at (864) 427-0306 at your convenience.
Profile photo of Sandy Long
Sandy Long on Google
18 days ago

Katie was the only nurse that cared during my mom’s stay. The nurses refused to change her dressings at the beginning of her stay even though there was an order for them to be changed. I had to threaten to call the board of nursing before they changed the dressings on her wounds. One of the wounds ended up infected after that. Several staff members were rude, and they acted like it was a burden for them to have to speak to a family member.

Business response 18 days ago

Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. Our team is committed to providing compassionate, high quality care to every resident and patient. We would appreciate the opportunity to learn more about your experience and address your concerns. Please contact our Administrator. Your feedback is important to us.
Profile photo of Amber Mosa
Amber Mosa on Google
2 months ago

Business response 2 months ago

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. At our facility, we strive to provide compassionate, high-quality care and service to every resident and family member. We take all concerns seriously and would appreciate the opportunity to learn more about your experience so we can address any issues and continue improving our services. Please contact us directly at your convenience.
Profile photo of Ronnie Frost
Ronnie Frost on Google
5 months ago

OK, well I just want to say It’s been a good place. I’ve enjoyed it. I’ve had a good stay. They really helped me a lot. Food been good and all I got good service and they’ve been real good to me.

Business response 5 months ago

Hi, Ronnie. Thank you for sharing your positive experience. We’re glad you had a great stay and appreciate the kind words about our team and services.
Profile photo of Gregory Wieserman
Gregory Wieserman on Google
5 months ago

Business response 5 months ago

We are grateful for your five-star rating! Your trust in Union Post Acute means everything to us.
Profile photo of Ronald Ohlsen
Ronald Ohlsen on Google
5 months ago

They. Make everyone feel at home. Very friendly sweet employees. And the best communication from top to bottom. And I love Robin.

Business response 5 months ago

Thank you immensely for your kind words about our team making you feel at home and Robin.
Profile photo of A Beavers
A Beavers on Google
6 months ago

My mom received excellent care and therapy services at Union Post Acute. This was my mom’s second time at the facility. The nursing staff were caring and attentive. My aunt has also been at the facility for respite care. My family highly recommends Union Post Acute.

Profile photo of V Smith
V Smith on Google
7 months ago

I would not recommend this establishment to anyone. The treatment my husband received his first few days there was very unacceptable.

Business response 7 months ago

Thank you for taking the time to share your experience. We’re sorry to hear that your recent visit wasn’t up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns. Please feel free to contact us directly at 864-427-0306 so we can discuss your experience further.
Profile photo of Brooke Byrd
Brooke Byrd on Google
11 months ago

Union Post Acute has such a welcoming, family-like atmosphere. From the moment you walk in, you can feel how much the staff truly care about the residents. There’s a warmth here that makes it feel more like home than a facility. The team goes above and beyond to make sure everyone feels included and cared for, and that kind of dedication really shows. It’s a wonderful community that I would highly recommend.

Profile photo of John Thompson
John Thompson on Google
11 months ago

Whoever comes here they will be well treated the staff is own time and everybody’s friendly if you let them be friendly and that’s that’s what I like to say

Profile photo of MIKE KOWALSKI
MIKE KOWALSKI on Google
12 months ago

I live here, not happy as my ex plopped me down. I’m in a wheelchair as my knee gives out constantly. I can stand for short periods of time. All I want is my own apt so I can get a large dog and a car. I originally wanted a german shep, but anything that size will suffice, male or female, I don’t care .

Profile photo of Leann Gault
Leann Gault on Google
1 year ago

My mom has been at Union Post Acute for 2 1/2 years and the staff has been wonderful!!! She has made friends and loves being there

Business response 1 year ago

Thank you so much for the wonderful review! We’re thrilled to hear that you are having a great experience. Your feedback means alot to us and helps us continue to provide the best service possible!
Profile photo of Charles Hardy
Charles Hardy on Google
1 year ago

They took really good care of my friends grandmother and she loves it there i would recomend them to everyone

Business response 1 year ago

Hi Charles Hardy, thank you for taking the time to leave a review for us at Union Post Acute. We’re happy we could meet your expectations!
Profile photo of Rogene Moorman
Rogene Moorman on Google
1 year ago

Business response 1 year ago

Hi Rogene Moorman, thank you for taking the time to leave a review for us at Union Post Acute. We’re happy we could meet your expectations!
Profile photo of Katy Henderson
Katy Henderson on Google
1 year ago

Business response 1 year ago

Hi Katy Henderson, thank you for taking the time to leave a review for us at Union Post Acute. We’re happy we could meet your expectations!
Profile photo of Kacie Gregory
Kacie Gregory on Google
1 year ago

Business response 1 year ago

Thank you for your kind feedback! Thank you for the positive review! We appreciate the support.
Profile photo of Sarah Bellew
Sarah Bellew on Google
1 year ago

Being at UPA was a wondeeful experience. I was well taken care of. I can’t say thank you enough, as I am able to go home today!!

Business response 1 year ago

Thank you so much for the wonderful review! We’re thrilled to hear that you had a great experience! Your feedback means alot to us and helps us continue to provide the best service possible!
Profile photo of Sandra Brown
Sandra Brown on Google
2 years ago

Union Post Acute takes great care of their patients… especially Kiara. Therapy working with me has made me feel stronger and more independent. Also, a special shout out to two very special ladies who make me feel loved everyday .. Deb and Andrea in Activities. I know if I don’t straighten up when I go home, I will need rehab again, and they will be my first choice. Thanks to Ashley for getting me here .

Profile photo of Julia Young
Julia Young on Google
2 years ago

The nursing staff is wonderful that I have experienced. The care that is offered is like anywhere, sometimes great days and sometimes we have our days. Therapy group is definitely getting me stronger and pushing me on days that I don’t truly want to. And at the end of the day, I would still choose Union Post Acute for my rehab needs.

Profile photo of Regina
2 years ago

My first admission to this facility was in 2018. Since then I have chosen to come to Union Post Acute, with previous names obviously, an additional 4 times. As time passed, my family and I realized I would now need skilled care going forward. Living at UPA as a long term care resident has allowed me to see some really good people that don’t only come to work for a paycheck. Everyday is not picture perfect, but at the end of the day , I still call Union Post Acute HOME.

Profile photo of Delores Neal
Delores Neal on Google
2 years ago

Outpatient Therapy brought me further along in the recovery. Everyone was friendly and welcoming. Always looked forward to seeing them. Would recommend to anyone who needs Outpatient Therapy.

Profile photo of Kathy Robinson
Kathy Robinson on Google
2 years ago

A family friend was taken to this facility from the hospital. Apparently they are short staffed as in she laid in her on feces for several hours. She had pushed the button several times. This has happened more than once in her stay. No bottom sheets were placed on her bed for several days. When asked why, they didn’t have enough. She had to ask for her dinner one night, because they forgot her. No bath for 5 days. If you are short staffed, please don’t take on more than you can handle. Please think twice before you send your loved one here.

Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.